Soft Skill Program List

Team Building & Motivation

  • Bridging the Divide (SBL Khas)
  • Building Trust
  • Creating a high Performance Team
  • Motivating the Millennial Knowledge Worker
  • Motivating your Employees
  • Motivation: Identifying Planning and Implementing
  • Working Together

Coaching & Mentoring

  • Coaching Essentials
  • Coaching for Development
  • Coaching for Results
  • Coaching Skills for Leaders
  • Making the Most of Being Mentored
  • Mentoring

Communication & Presentation

  • Communication Across Cultures
  • Communication Skills for Leaders
  • Connecting Generations
  • New Product Introduction
  • Notes on Graphic Design and Visual Communication
  • Presentation Skills
  • Using Data to Communicate

Corporate Image & Professionalism

  • A Woman’s Guide to Success: Perfecting Your Professional Image
  • Business Etiquette & Professionalism
  • E-Mail Etiquette
  • Ethics in Business

Creative

  • Clear and Creative Thinking
  • Creative Decision Making
  • Creativity in Business
  • Graphics for Presenters
  • Problem-Solving Skills
  • Wake Up Your Creative Genius

Customer Service

  • Calming Upset Customers
  • Customer Service: Listening Responding and Resolving
  • Handling Difficult People and Situations
  • Managing Quality Customer Service
  • Measuring Customer Satisfaction
  • Quality Customer Service
  • Telephone Skills that Satisfy Customers

Effective Management

  • Managing Information Effectively
  • Managing Multi-generational Teams
  • Managing Negative People
  • Positive Work Environment
  • Strategic Planning Skills
  • Surviving Information Overload
  • TQM (Total Quality Management)

Emotional Intelligence

  • Emotional Intelligence for Managers
  • Emotional Intelligence Works

Finance & Accounting

  • Accounting Essentials
  • Basics of Budgeting
  • Business Finance
  • Financial Management
  • The Accounting Cycle
  • Understanding Financial Statements

Human Resources

  • Effective Recruiting Strategies
  • High Performance Hiring
  • Hiring Outstanding Teams
  • Recruiting the Workforce of the Future
  • Winning at Human Relations
  • Writing a Human Resources Manual

Language & Cultural Learning

  • Effective Business Writing
  • Fat-Free Writing
  • Technical Writing in the Corporate World
  • The Building Blocks of Business Writing
  • Writing for a Global Audience

Leadership

  • Becoming a Successful Supervisor
  • From Technical Specialist to Supervisor
  • Leadership Skills for Women
  • Leading from the the Front: Being a Leader in All You Do
  • Managerial Leadership
  • Moving from Technical Professional to Manager
  • Effective Contract Negotiation for IT Managers

Negotiation

  • Influencing Others
  • Negotiating Skills
  • Sales Negotiation

Project Management

  • Project Management
  • Project Management for Technical Teams
  • Project Teams

Risk Management

  • Disaster Preparedness
  • Risk Management – Safeguarding Company Assets
  • Risk Taking

Sales & Marketing

  • Call Center Success
  • Marketing Essentials
  • Professional Selling
  • Retailing Smarts: Closing the Sale
  • Retailing Smarts: Meet Your Customers’ Needs
  • Retailing Smarts: Providing Personalized Customer Service
  • Winning the Inner Game of Selling

Speaking Engagement

  • Motivational Talks
  • Health Talks

Stress & Time Management

  • Effective Time Management
  • Performance Under Pressure
  • Stress Management
  • Managing Anger

Training & Self-development

  • Achieving Job Satisfaction
  • Creating and Maintaining Life Balance
  • Developing as a Professional
  • Developing Self-Esteem
  • Goals and Goal Setting
  • Interviewing Skills for Management
  • Preparing for Your Interview
  • Strategic Resumes Writing for Results

Others

  • Change Management
  • Change Management for Managers
  • Comfort Zones: Planning a Fulfilling Retirement
  • Introduction to Lean Six Sigma
  • Preventing Job Burnout
  • Preventing Workplace Violence
  • Sexual Harassment Prevention
  • Six Sigma: Green Belt

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